Personal information about customers and website visitors is held securely and is treated with the utmost care. Coolicioux is committed to protecting the privacy of its customers and visitors to its websites as being an absolute necessity to the operation of its business. Coolicoux complies with the requirements of the Personal Data Protection Act and other privacy legislation for an accurate processing of personal data. The party responsible for data processing is Coolicioux (Mobile Minded B.V., Meander 251, 6825 MC Arnhem, The Netherlands).
Processing personal data
Data is stored and maintained in the course of providing our services. Your personal details are stored when you take out a subscription to a (mobile) service or a newsletter, when you are a participant to a promotion or invited to join a game. Data is also processed in the course of providing our services by other companies in the group, sponsors and partners, when making available the prize to the winner, register an interest in one of our services, or contact us for some other reason. The personal information we hold includes information such as contact details, mobile phone number, sub- and unsubscribe data, for instance to a (mobile) service or a newsletter, ordered products/services, information about payments, log files in the course of providing mobile services and/or where you have registered an interest in our different sorts of services.
We use this information for the fulfillment and processing of agreements with you (and our aggregators), to provide other services (by our subsidiaries and sponsors or partners), internal business processes and, to update customers of (new) products and services provided by us, other companies in the group or by sponsors and partners. Your (contact) details may also be passed to sponsors and partners in order to provide you with information about offers or other relevant information. If you do not wish to receive this information, you can unsubscribe at any time.
Use of subscribe data
In order to use our mobile services you are asked to pass through a (usually country specific) subscribe process. You are asked to specify a number of data, such as your mobile phone number. These subscribe data are used to send you information in the course of providing our (requested) services and to be able to bill these with you.
Your mobile telephone number
If you have specified your (mobile) telephone number this is used to confirm the kind of service and to conclude and perform the agreement with you. When you have indicated to be interested, we also use you (mobile) telephone number to communicate with you and to keep you informed of (new) products and services. You can unsubscribe at any moment by clicking on the link in the message which you receive on your mobile telephone.
For the provision of our service we keep database records in order to have a robust control in place on our services (and our service providers). The purpose of this is to optimize the reliability of the service. The information derived from these data is used to prevent misuse of data and if necessary to comply with more detailed information queries from third parties on the basis of (self)regulation.
Browsing session and IP-address
We also make use of the IP-address of your computer. This IP-address is a number which automatically assigned to your computer when you have a browsing session on the internet, such as when you visit one of our sites or landing pages. They can be used to see which use has been made of the website and for drafting analyses and reports with non-identifiable information.
Due to the nature of the service and the trust which one must have in our service we have designed and implemented technical and organizational measures governing an adequate level of security and ensure compliance with these measures.